Coordinator for Coaching and Mentoring

The Coordinator of Coaching and Mentoring will collaborate with personnel in the Student Success Center, the Center for Teaching Excellence, and other members of the Title III Task Force. A primary function of this position will include identifying incoming and persisting students in need of a student success coach. The Coordinator will assign coaches to at-risk students and develop personal support systems to promote success. The Coordinator will oversee the student-mentorship program, providing students with peer support aimed at modeling and accountability for student success. This position will report to the Director for Student Success and Retention.

Education & Experience Requirements:

  • Master's degree required (doctorate preferred)
  • Background in student support/success and at-risk intervention
  • Three years of professional experience required, preferably working in a higher education environment promoting student success 

Essential Duties and Responsibilities:

  • Develop policies, practices, and assessments of and for support and intervention
  • Develop and execute publicity in the Freshman Seminar Sequence for the Student Success Center and its coaching and mentoring programs
  • Assist in the hiring of Student Success Coaches and Mentors
  • Coordinate and execute activities to promote success and retention
  • Supervise and monitor the Coaches and Mentors, including monitoring caseloads to determine interventions
  • Collaborate with other coordinators in the Center to monitor progress of students with assigned coaches and the general success of the program
  • Supervise the student success coach training program in collaboration with Inside Track trainers
  • Collaborate with Student Development staff to integrate leadership and career components
  • Carry a coaching caseload
  • Work on additional projects as assigned by the Director for Student Success and Retention
Cleveland, TN 37320
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